Tchibo Reviews

Tchibo has an overall rating of 4.5 based on 25 reviews. Customer feedback on Tchibo is mixed.

4.5/5.0

25 reviews

5 Stars

17

4 Stars

3

3 Stars

5

2 Stars

0

1 Star

0

All Tchibo Reviews (25)
hello_monte731
May 29, 2026
"Good coffee, but it has its quirks"
The coffee is good when the machine is working like it should, but it’s not always the smoothest experience. Sometimes it takes longer than expected to get going, and the cleaning light seems to pop on way too often. Not saying it’s a scam, but I definitely expected it to run a little better for the price
debroah_Telschow01
May 28, 2026
"Smells better than my usual coffee"
I ordered from tchibo.us mostly because I wanted to try something different from the grocery store brands I usually buy, and the smell was the first thing that stood out. The second I opened the bag, it had that fresh, cozy coffee aroma that some other brands just don’t have anymore.

It makes my kitchen smell amazing in the morning, which is half the reason I look forward to making it. The taste is good too, but compared to a few other coffees I’ve tried, the aroma is what really won me over. I’d definitely buy it again.
Judy_connor01
May 26, 2026
"Helpful when I needed it"
I had a question about my order, so I emailed customer service. they got back to me quicker than I thought they would. Nice. The reply was actually helpful too, not one of those copy-paste answers that doesn’t really say anything. It did take one extra message to fully sort things out, but not a big deal. Overall, good experience. Solid 4 stars.
david_Eiben70
April 30, 2026
"I’ve been having this in the mornings lately..."
I’ve been having this in the mornings lately, it’s been really enjoyable. The flavor is smooth and easy to drink, without that harsh bitter taste some coffees can have. It just feels like a nice, mellow cup that you can sip slowly and actually enjoy instead of needing to load it up with a bunch of extras.
trinafowler4896
April 23, 2026
"Pretty good deals showed up"
I’m not totally sure if it’s always like this, but I saw some nice discounts pop up often. I ended up getting a good deal, and checkout was easy enough too
amber1972
April 20, 2026
"In my opinion, Tchibo has been a really..."
In my opinion, Tchibo has been a really solid choice for making coffee at home. I’ve ordered from Tchibo a few times now, and I’ve been impressed with the brew. To me, it tastes smooth, not bitter, and has that nice strong flavor without feeling too intense. I usually make it in the morning, and it’s been consistent every time. For the price, I think it’s worth it, and I’ll definitely keep buying it
michael1987
April 09, 2026
"Still my go-to after all these years"
I’ve trusted Tchibo for years now, it just always feels safe and reliable. It’s nice knowing I can keep coming back and get what I expect every time — kind of quietly impressive.
David.riddle
March 30, 2026
"Fresh and solid"
The coffee arrived fresh, and it had a really nice smell as soon as I opened the bag. I wasn’t expecting a huge difference, but it tastes better than the usual stuff I grab at the store.
Robert-watts
March 27, 2026
"Still Really Happy With It"
I’ve been using this machine for a few months now, and it’s still working great. No problems so far, which I’m really pleased about. Overall, I’m happy with how well it’s held up.
john-Breeding
March 20, 2026
"Way quicker than I expected"
I ordered coffee on Monday and it was already at my door by Thursday, which surprised me. The box showed up in good shape too, no dents or anything. I’ve ordered from a few other coffee brands before and usually end up waiting longer, so this was a nice change. Happy with the whole delivery experience.
williambeal8746
March 19, 2026
"I usually find what I need"
Most times when I’m looking for something, they got it available. Makes it easy cause I don’t have to keep checking everywhere else.
robert2004
March 15, 2026
"Honestly, really good coffee"
I’ve been happy with these beans. They taste fresh, and the grind works perfectly in my coffee maker. No strange bitter aftertaste or anything like that. I’ve ordered them twice now, and both bags have been good
AudreyDusek_30
March 09, 2026
"Pretty easy cleanup after my morning routine"
Overall, it’s been easy enough to clean most days. The only thing I’d change is the drip tray since I feel like I’m rinsing it more often than I’d like. Still, it’s a small win for me that I’ve actually been keeping up with cleaning it instead of letting it pile up.
carolynhines3392
February 28, 2026
"Really solid value for the price"
I stopped in expecting something basic, but I was happy with what I got. The prices are fair, and my coffee had a nice smooth taste without being bitter or watered down. For what you pay, it feels like a really good deal
hello_stephanie818
February 20, 2026
"Return went through, but slower than other stores"
I had to return something I ordered from tchibo.us, and the process did work out in the end. The refund just took longer than I’m used to compared with places like Amazon or Target, where returns usually feel a lot quicker. Customer service did get back to me, but the replies weren’t especially fast. Overall, it wasn’t a bad experience, just not as smooth or speedy as some competitors.
lloydrish4852
February 20, 2026
"Packaging came in great shape"
The box showed up in great shape and felt solid. There wasn’t any damage at all.
Alberta_barra00
February 09, 2026
"Decent site, could be a little smoother"
I used Tchibo.us the other day while I was sitting at my kitchen table finishing a cup of coffee, which is probably why I ended up ordering more coffee in the first place. Overall, the site was fine and easy to use. I found what I was looking for without going on some huge search, and checkout didn’t give me any trouble.

The only thing is that a few pages felt a bit slow, and the menu wasn’t as clear as I expected. Not a huge deal, because I wasn’t in a rush or anything, but it made the whole experience feel kind of average. I’d still use the site again, I just think it could be a little more polished and easier to move around.
NumbersJohnson_33
January 28, 2026
"Delivery was fine, but I’ve had smoother ones before"
The delivery showed up a little later than expected, but everything did arrive in good shape. The tracking wasn’t very clear, which was a bit frustrating since I’ve had past orders where I could follow the updates much more easily. Overall, it was okay, just not the smoothest experience.
jean1971
January 08, 2026
"Pretty much exactly what I needed"
I got exactly what I ordered, and everything was correct when it arrived. If I’m being picky, there wasn’t anything especially surprising or above-and-beyond about it, but that’s not really a complaint. It did what it was supposed to do, and I didn’t have any issues.
JURCZYK
January 04, 2026
"Easy site, just bad timing on my end"
I ordered coffee from tchibo.us and the site was really easy to use. Pages loaded quickly, checkout was straightforward, and I didn’t have to dig around to find what I needed. The only hiccup was kind of my own fault because I ordered at a bad time when I was in a rush, so I was expecting something to go wrong. But nope, it was a nice, simple experience.

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